Is it me?

Forum for general cruising topics
Post Reply
User avatar
claymore
Admiral of the Green
Posts: 4762
Joined: Sun Oct 19, 2003 2:55 pm
Boat Type: Claymore
Location: Ardfern or Lancashire

Is it me?

Post by claymore »

or is anyone elses screen jumping around?
I blame the fekking snowflakes
Regards
Claymore
:goatd
User avatar
Nick
Admiral of the Blue
Posts: 5927
Joined: Sun May 12, 2002 4:11 pm
Boat Type: Albin Vega 27 and Morgan Giles 30
Location: Oban. Scotland
Contact:

Re: Is it me?

Post by Nick »

claymore wrote:or is anyone elses screen jumping around?
I blame the fekking snowflakes
There are no snowflakes. Go and have a wee lie down.
- Nick 8)

Image
User avatar
Arghiro
Old Salt
Posts: 917
Joined: Tue Jan 01, 2008 12:54 pm
Boat Type: Pentland Ketch
Location: Midlands

Re: Is it me?

Post by Arghiro »

Did you enjoy your Customer care course then, Nick?
User avatar
Nick
Admiral of the Blue
Posts: 5927
Joined: Sun May 12, 2002 4:11 pm
Boat Type: Albin Vega 27 and Morgan Giles 30
Location: Oban. Scotland
Contact:

Re: Is it me?

Post by Nick »

Arghiro wrote:Did you enjoy your Customer care course then, Nick?
In what way are you a 'customer' of mine?
- Nick 8)

Image
jim.r
SWS
Posts: 863
Joined: Tue Jan 18, 2005 12:49 pm
Boat Type: Moody S38

Re: Is it me?

Post by jim.r »

You offer a service , we accept it , so you are the service provider and we are the customers. The fact we don't pay makes us non paying customers not non customers ;-)
User avatar
Nick
Admiral of the Blue
Posts: 5927
Joined: Sun May 12, 2002 4:11 pm
Boat Type: Albin Vega 27 and Morgan Giles 30
Location: Oban. Scotland
Contact:

Re: Is it me?

Post by Nick »

jim.r wrote:You offer a service , we accept it , so you are the service provider and we are the customers. The fact we don't pay makes us non paying customers not non customers ;-)
I think you will find that any dictionary definition of 'customer' involves the concept of payment.
- Nick 8)

Image
jim.r
SWS
Posts: 863
Joined: Tue Jan 18, 2005 12:49 pm
Boat Type: Moody S38

Re: Is it me?

Post by jim.r »

Nick wrote:
jim.r wrote:You offer a service , we accept it , so you are the service provider and we are the customers. The fact we don't pay makes us non paying customers not non customers ;-)
I think you will find that any dictionary definition of 'customer' involves the concept of payment.

Hate to disagree..

"Customer
Definitions
1. General: A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers."
User avatar
claymore
Admiral of the Green
Posts: 4762
Joined: Sun Oct 19, 2003 2:55 pm
Boat Type: Claymore
Location: Ardfern or Lancashire

Re: Is it me?

Post by claymore »

Interesting perception Nick.
We are all customers of each other really - interdependent. In business terms it is not uncommon to differentiate between Internal and External customers. As users of the excellent service you provide, we are your customers - all be it, non-paying. Naturally if you chose to charge or of for some other reason we all walked away, then the service would suffer to the point of being without purpose. So - I would respectfully suggest that Jimi is correct in his appraisal of the situation and that the provider/customer relationship is not always entirely dependent upon financial transaction. I would go so far as to suggest that perceiving the relationship as one which involves the concept of payment it to take a rather blinkered approach, my ageing philanthopist.

Not that I would deign to suggest that you are ever blinkered...... :D
Regards
Claymore
:goatd
User avatar
Nick
Admiral of the Blue
Posts: 5927
Joined: Sun May 12, 2002 4:11 pm
Boat Type: Albin Vega 27 and Morgan Giles 30
Location: Oban. Scotland
Contact:

Re: Is it me?

Post by Nick »

jim.r wrote: Hate to disagree..

"Customer
Definitions
1. General: A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers."
That is from the 'business dictionary'. I prefer to use real dictionaries. This isn't a business.

However, you are correct, - you are able to make a choice and feck off to YBW or Sailing Anarchy if you don't like the way this forum is run.
- Nick 8)

Image
User avatar
Nick
Admiral of the Blue
Posts: 5927
Joined: Sun May 12, 2002 4:11 pm
Boat Type: Albin Vega 27 and Morgan Giles 30
Location: Oban. Scotland
Contact:

Re: Is it me?

Post by Nick »

claymore wrote:Interesting perception Nick.
We are all customers of each other really - interdependent. In business terms it is not uncommon to differentiate between Internal and External customers. As users of the excellent service you provide, we are your customers - all be it, non-paying. Naturally if you chose to charge or of for some other reason we all walked away, then the service would suffer to the point of being without purpose. So - I would respectfully suggest that Jimi is correct in his appraisal of the situation and that the provider/customer relationship is not always entirely dependent upon financial transaction. I would go so far as to suggest that perceiving the relationship as one which involves the concept of payment it to take a rather blinkered approach, my ageing philanthopist.

Not that I would deign to suggest that you are ever blinkered...... :D
Fascinating though your erudite remarks are I am afraid that I regard my customers as the people who pay for my services and allow me to put food on the table.

You lot just take up inordinate amounts of my time and in fact cost me money.
- Nick 8)

Image
User avatar
wully
Yellow Admiral
Posts: 1586
Joined: Tue Sep 22, 2009 6:29 pm
Boat Type: sailie boatie
Location: Argyll - where else?

Re: Is it me?

Post by wully »

Oi!

Where's the bubbles????
jim.r
SWS
Posts: 863
Joined: Tue Jan 18, 2005 12:49 pm
Boat Type: Moody S38

Re: Is it me?

Post by jim.r »

Nick wrote:
jim.r wrote: Hate to disagree..

"Customer
Definitions
1. General: A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers."
That is from the 'business dictionary'. I prefer to use real dictionaries. This isn't a business.

However, you are correct, - you are able to make a choice and feck off to YBW or Sailing Anarchy if you don't like the way this forum is run.

Hah, jings you're awfie good at redefining the rules "aka moving the goalposts" ... you did say "any dictionary" in the post that I responded to!

And to be absolutely pedantic, has anyone mentioned , let alone criticised the way this forum is run?
User avatar
Nick
Admiral of the Blue
Posts: 5927
Joined: Sun May 12, 2002 4:11 pm
Boat Type: Albin Vega 27 and Morgan Giles 30
Location: Oban. Scotland
Contact:

Re: Is it me?

Post by Nick »

jim.r wrote:
And to be absolutely pedantic, has anyone mentioned , let alone criticised the way this forum is run?
No, no-one has ever slagged me off for a lack of 'customer care' :shake: :roll: :hardhat:
- Nick 8)

Image
User avatar
Aja
Yellow Admiral
Posts: 1136
Joined: Fri Jun 09, 2006 12:08 pm
Boat Type: Moody 346
Location: Tighnabruaich
Contact:

Its time

Post by Aja »

we all got back on the water me'thinks...

Enjoying watching a Bavaria having a nice wee drift over from the Holy Loch ....

Donald
Post Reply